Retention Agents Platform

Understand why your people leave. Act before more of them do.

AI agents that talk on WhatsApp with the people who leave and the people who stay, and turn hundreds of conversations into real reasons and prioritized actions.

Request your Pilot

Turnover isn't one problem. It's a chain of four.

Traditional exit surveys get answered by 5 to 10% of leavers. And each exit costs around MXN 22,000 (Antad).

01

You don't really know why people leave

What comes back says "personal reasons".

02

When you do know, it never reaches whoever can act

It ends up in a quarterly PDF nobody reads.

03

You don't catch the signals before it's too late

By the time HR hears about it, the person has already decided.

04

You lose the ones who would come back

Former employees willing to return whom nobody ever contacts again.

It asks everyone who left. Then tells you what to do with their answers.

Diagnostic Agent, live. Between 20 and 40% respond. A traditional exit survey gets 5 to 10%.

Talks

Messages every former employee on WhatsApp. An open conversation, text or voice, no forms. When something matters, it digs deeper. It's anonymous, so people say what they think.

Analyzes

Turns hundreds of conversations into a live dashboard: reasons that emerge from what people said, ranked by severity, with verbatim quotes, broken down by region, site, role and manager. Plus a rehire NPS: how many would come back.

Acts

Intelligent Analysis sums up the findings and proposes prioritized actions, with urgency and an owner. Every manager gets the dashboard filtered to their operation. And you can ask your data questions in plain language.

The platform, today

Two agents live and two on the way. All switched on from the same dashboard.

Diagnostic Agent

Talks with the people who left and shows you why, in a dashboard with prioritized actions. Live.

Pulse Agent

Checks in monthly with the people who stay, from day 30, and alerts whoever can act. Early access.

What's next

Rehiring: reaches back out to former employees who said they'd return. Internal Mobility: spots role-change opportunities to keep high-potential talent. No dates yet.

One tells you why people leave. The other, why they stay.

The Pulse Agent checks in every month on WhatsApp with the people still in the company, starting at 30 days on the job. It opens neutral, "How's everything going lately?", and lets each person set the tone. It picks up risk signals and reasons to stay, alerts whoever can act when there's a case, and shows trends by region, site, role and manager. It works with or without the Diagnostic Agent; together, Pulse asks better questions because it already knows what breaks in your company.

Day 30

From the first month

Monthly check-ins with the people who stay

1,500

Employees in the proof of concept

One wave, at no cost

10 days

From send-out to results

Early access

What they couldn't bring down in 2 years, they brought down in 4 months.

−20 points
of turnover in 4 months
15% → 40%
exit survey response rate
6 → 20
reasons for leaving identified

Those 20 percentage points we couldn't bring down in 2 years, we brought down in 4 months.

Ricardo Galicia, HR Director, Pizza Hut México
Read the full case (PDF, Spanish)
Pilot

Start understanding so you can act.

The Diagnostic Agent pilot runs on your real exits and ends with your operation's dashboard in your hands.