Solution

For candidates:

24/7 chat via SMS, Facebook Messenger, and WhatsApp with Emi, integrated to all digital -online job boards & social networks- and offline -flyers, QR codes, referral program - sources of candidates for the Imperfect team to be able to attract people to their hiring process. Through their chat with Emi, candidates:

> Are pre-screened for different positions in the facility

> Coordinate interviews with Emi according to their availability

> Receive recommendations and reminders about their interviews

> Get reassigned to another position if Emi believes there is a better fit for them in the company

> Receive updates and responses on how the process goes whether it's positive or negative

> Receive reminders for them to sign their Offer Letter and come in the 1st day

For HR Team:

The HR team operates a standardized recruitment process through the Emi desktop web app, which allows them to follow the whole process live. In the app, the HR team can:

> Set-up interview slots according to the Hiring Managers´ availability for Emi to coordinate with candidates

> Access the list of former Imperfect´s employees interested in re-applying, and decide whether advance them in the process

> Approve or reject the interview feedback provided by Hiring Managers directly to Emi via SMS

> Follow candidates in each step of the hiring process

> Get live analytics on source efficiency, rejection reasons, avg hiring cycle time, candidate churn, to allocate resources based on data

For Hiring Managers:

24/7 live chat with Emi via SMS to: 

> Receive automated reminders about the interviews scheduled;

> Check the information of candidates confirmed;

> Provide candidate feedback after the interview.